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Erie Insurance Customer Service

Erie Insurance Customer Service meets the needs of the company's clients and customers on a 24/7 basis. As defined in the Wikipedia, customer service is the provision of service to customers before, during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction that is the feeling that a product or service has met customer expectation. Its importance varies by products, industry and customer, defective or counter devoted to dealing with returns, and complaints. As for Erie Insurance Group, it offers many customer service options online. Whether the concerned person is looking for an auto or car insurance quote or trying to find an agent, the customer service is there to assist and look into it. The customer service at Erie Insurance Group assists in:
  • Looking for an agent
  • Bill pay
  • File a claim
  • Looking for an auto insurance quote
Erie customer service can be reached on the following number 1-800-458-0811 Mondays to Fridays from 8am to 11pm and from 9am to 4.30pm on Saturdays.

Erie Insurance Customer Service Complaints

The Erie Insurance Customer Service handles more than just queries and questions. The customer service also looks into complaints and grievances of customers. Its mailing address is:

Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530-1104

Customers can access information about their account through the company automated phone system. The customer just has to have their policy number handy and call on the phone number (800) 458-0811, then select option nine for their balance or when the last payment was received. The phone numbers for its claims department are (800) 367-3743 which is accessible 24/7. For windshield or glass claims, customers can call on (800) 552-3753.

Erie Insurance Customer Service Review

Erie Insurance Customer Service Review has been put up by its satisfied clients and customers as well as rating companies. Erie Insurance Group consistently ranks extremely well on nearly every dimension of the J.D Power rankings. In addition to this, J.D Power & Associates also ranked the company as one of only six customer service champions in the insurance industry. According to J.D Power, Erie Insurance does more than just deliver on customers' expectations. It exceeds those and raises the bar for all companies for the level of customer service. Overall, Erie Insurance Group has been reviewed as a great insurance company. It is financially stable, has excellent J.D Power rankings, an A+ rating on the Better Business Bureau. You can go through this information on

For more details login on the Erie website to:


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