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Mercury Insurance Claims

Mercury Insurance Claims provides round the clock service that is twenty-four hours seven days a week. Mercury claims service is just a call away at phone number (800) 503-3724. Customers and clients with claims report can talk to Mercury's skilled customer service representative. Customers need to have their information ready when making claims reports. The information is inclusive of:
  • Policy number
  • Date and time of incident
  • State police report if it was taken
  • General description of what happened
  • Address of damaged property
This is also inclusive of whether a general liability claim and a lawsuit have been filed; a copy should be provided. The representative then gathers information about the incident. The customer service also handles complaints. It has been highlighted at that if the client is unable to drive the vehicle, he or she can call Mercury from the accident scene and the company will arrange to have the vehicle towed.
If the client needs a rental car, Mercury Insurance Group will assist by making reservation or will refer the customer to the rental car partner.

Mercury Insurance Claims Mailing Address

Mercury Insurance Claims Mailing Address is as follows:

Mercury Insurance Group
P.O. Box 1191
Santa Ana, CA 92711

Mercury Insurance makes it easy to get the vehicle repaired through a quality repair facility. Customers can clients can choose their own repair shop or choose a Mercury approved customer authorized repair service (CARS) facility. Overall, the company will handle everything from start to end. The company's approved CARS facility must meet strict standards in order to earn the opportunity to serve the customers. For this, Mercury has received great review.

Mercury Insurance Claims Adjuster

Mercury Insurance Claims Adjuster openings are at its several branches and offices. As stated on, Mercury Insurance Group is currently seeking an experienced Claims Adjuster for our Tempe, AZ office. Responsibilities include investigating, evaluating, negotiating and settling bodily injury, auto physical damage and property damage liability claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders. Contacts with involved parties are made primarily through written and telephone communication. This includes completion of the formal claims training program, which may require overnight travel for at least six weeks.

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